Refund & Cancellation Policy

Per-Project Work

• Before work starts: you can cancel by written notice. Any deposit or advance payment is handled as stated in your quotation.
• After work has started: the full quoted fee is payable if you cancel.
• After delivery: fees are non-refundable. If you report an error attributable to us within 14 days of delivery, we will correct it at no extra charge.
• If we cannot complete the work: we will tell you and agree a refund or adjustment as appropriate.

Full-Time Estimator (FTE) Program

• Trial month: the first month is a trial at the standard monthly fee. You or we can choose not to continue by written notice on or before the last day of that month, with no further notice period.
• After the trial: the service runs month to month. Either party can end it with one calendar month’s written notice, and fees remain payable during the notice period.
• Refunds: monthly fees for a service month already begun are non-refundable. Fees prepaid for a period after the termination date are refunded after the final account is settled. Unused hours do not roll over.

Corrections and Revisions

Errors by Takeofix are corrected free of charge. Changes caused by new or revised drawings, scope changes, or new instructions are charged separately after your written approval.

How to Cancel or Request a Review

Email info@takeofix.com with your project or invoice number.